COVID-19

GENERAL INFORMATION

We take all measures to prevent a further spread of SARS-CoV-2 together with you. At the same time we would like to make your holiday as untroubled and pleasant as possible.
In this respect we take care in the interest of all our guests and employees that important hygiene guidelines are communicated and followed in our hotel.

Please see below what we do and what you can do to ensure that everyone is protected as best as possible against infection with viruses. In particular we would like to draw your attention to our contactless services.

If you have any questions, we are here for you. Thank you for your understanding and your commitment!
 

HOW WE PROTECT YOU

We take the following measures so that you can enjoy a carefree stay in our house:

Sorry, no shaking hands with you. We are not trying to be rude, just protecting you and ourselves the best way possible.

You find disinfectant dispensers in all main public areas.

Increased cleaning of public areas such as reception, pool area, restaurant and bar area.

Digital guest information

Digital menus and large distances between the tables.

Large distances between the pool beds

HOW YOU PROTECT YOURSELF & OTHERS

In your own interest and that of the other guests, we ask you to comply with the following rules of conduct for protection against SARS-CoV-2 stipulated by the government of the Balearic islands:

Wear mouth-nose protection masks in all public areas, if a safe distance of others of 1.5m is not guaranteed.
Please note: on the Balearic Islands wearing masks is mandatory indoors. Outdoors, if the security distance of 2m can be maintained, you don't need to wear a mask.
If you do not have your own masks, we have some for you. Please contact front desk.

CONTACTLESS SERVICES

Cancel housekeeping
Although all hygiene measures are strictly followed by the staff, we understand that you may feel safest if as few people as possible enter your room during your stay.

If you wish to do so - especially for a shorter stay - you are welcome to cancel the housekeeping service: Just let us know at the reception desk.


We thank you for your understanding and your assistance.

PCR- / ANTIGEN-TESTING:

Laboratorio Dr. Marí
Carrer d'Anníbal, 11
07800 Eivissa
appointments by whatsapp: +34 664 448713
results within 24h

Fit To Fly
will come to the hotel
appointments online or by whatsapp: +34 670400542
Antigen test results within 30 mins
PCR test results within 24h
 

Eurofins / Airport

T: +34 900 100 880
appointments online, boarding pass required
book your appointment in time, hardly any slots on short notice
results within 12h (mostly within 3h)

No restrictions of mobility
on all islands
as of 15 September

Bars / Restaurants
all islands:
Closing time: 2:00 am
(unless municipal rulings cause earlier closing time)

indoors:
max. 8 persons at one table
outdoors:
max. 12 persons at one table

Private reunions at nighttime:
all islands:
no restrictions

Beaches and parks are closed from midnight until 6 am.

Masks are mandatory, whenever the safety distance cannot be maintained.
It is recommended to wear them at all times, also outdoors.