COVID-19

GENERAL INFORMATION

We take all measures to prevent a further spread of SARS-CoV-2 together with you. At the same time we would like to make your holiday as untroubled and pleasant as possible.
In this respect we take care in the interest of all our guests and employees that important hygiene guidelines are communicated and followed in our hotel.

Please see below what we do and what you can do to ensure that everyone is protected as best as possible against infection with viruses. In particular we would like to draw your attention to our contactless services.

If you have any questions, we are here for you. Thank you for your understanding and your commitment!
 

HOW WE PROTECT YOU

We take the following measures so that you can enjoy a carefree stay in our house:

Sorry, no shaking hands with you. We are not trying to be rude, just protecting you and ourselves the best way possible.

You find disinfectant dispensers in all main public areas.

Increased cleaning of public areas such as reception, pool area, restaurant and bar area.

Digital guest information

Digital menus and large distances between the tables.

Large distances between the pool beds

HOW YOU PROTECT YOURSELF & OTHERS

In your own interest and that of the other guests, we ask you to comply with the following rules of conduct for protection against SARS-CoV-2 stipulated by the government of the Balearic islands:

Wear mouth-nose protection masks in all public areas, if a safe distance of others of 1.5m is not guaranteed.
Please note: on the Balearic Islands wearing masks is mandatory indoors. Outdoors, if the security distance of 2m can be maintained, you don't need to wear a mask.
If you do not have your own masks, we have some for you. Please contact front desk.

CONTACTLESS SERVICES

Cancel housekeeping
Although all hygiene measures are strictly followed by the staff, we understand that you may feel safest if as few people as possible enter your room during your stay.

If you wish to do so - especially for a shorter stay - you are welcome to cancel the housekeeping service: Just let us know at the reception desk.


We thank you for your understanding and your assistance.

PCR- / ANTIGEN-TESTING:

Laboratorio Dr. Marí
Carrer d'Anníbal, 11
07800 Eivissa
appointments by whatsapp: +34 664 448713
results within 24h

Salutlabs
will come to the hotel
appointments online
results within 24h
 

Eurofins / Airport

T: +34 900 100 880
appointments online, boarding pass required
book your appointment in time, hardly any slots on short notice
results within 12h (mostly within 3h)

Social and family reunions (in private):
No limitations. However, it is recommended to be cautious and to take preventive measures.

Festivities (Weddings, Baptisms, etc.)
indoors: 50 persons
Outdoors: 120 persons
with green pass (certificate of vaccination, negative test or recovery) indoors 100 and outdoors 200 persons

Music Cafés / Cocktail Bars
Indoors: 6 persons sitting at a table / 50% capacity
Outdoors: 12 persons sitting at a table / 100% capacity
Closing time: 2am
Dancing is forbidden
 

Bars / Restaurants:
Outdoors (smoking is prohibited):
100% capacity
max. 12 persons at one table
closing time: 2am (if permitted by the municipality)

Indoors:
open at 50% capacity
max. 6 persons at one table
closing time: 2am (if permitted by the municipality)

Bars:
seated and only for eating
groups of max. 2 persons with a security distance of 1.5m between groups
closing time: midnight