Welcome!

¡Bienvenidos! | Herzlich willkommen!

AIR CONDITION

All our rooms have air conditioning, which can be used for both cooling and heating. Please close the windows and doors when using it.

BAR / SNACKS

Our bar – depending on season and weather located either in the main house or in the pool area – offers snacks (2pm–7pm) and refreshments. The bar is open daily from 8:15am–10pm. If you would like to have drinks for later, please let us know before we close and we can prepare them for you.

BREAKFAST

Our Continental Breakfast is included in the room rate and is served daily from 9am – 11:30am in the pool area from May to September if the weather is nice, otherwise in our winter garden in the main building.

CHECK IN

Check-in time is from 3:00pm.
Early check-in is always subject to availability. Unless we have confirmed an early check-in, we cannot guarantee that we will have availability for breakfast and lunch service and/or pool beds before your regular check-in time. Therefore we highly recommend taking the opportunity to drop off your start exploring the island before the official check-in.

 

CHECK OUT

Check-out time is 12:00 pm / noon.
If you require an early check out (before 8:00 am), we ask you to talk to our front desk staff to settle your bill the day before. If you would like to check out late, we will be happy to provide that if possible. Late check out is always subject to availability. Unless we have confirmed a late check-out, we cannot guarantee that we will have availability for pool beds after 3:00 pm.

DINNER

Our regular Dinner4Friends is taking place several times a week during high season and once a week in low season. Please have a look at the menu of the month in our "EAT" section.

EMERGENCY

If you need anything, please let us know, you can always call us at +34 690 96 73 83 between 8:00 am and 11:00pm and in case of emergency. For actual emergencies you can always dial the international emergency number 112 free of charge (for police, ambulance, fire brigade etc.)

ENVIRONMENT

We see it as our duty to protect the environment by avoiding unnecessary water consumption. Bed linen and towels are changed on a regular basis after every third night - please leave the towels on the floor if you want us to change them earlier.
 

All drinks from our drinks menu are cooled and served with ice if desired. If you bring drinks to the hotel and need ice, you can ask for an ice bucket (EUR 6,00) at the bar. Of course, it can also happen that you would like to enjoy your favorite wine that you have taken with you.  We will gladly cool it down for you and serve it to you with wine glasses and an ice bucket (Corkage Fee EUR 15,00).
Apart from that, we kindly ask you to refrain from consuming your own food and drinks in the pool or lobby area during bar opening hours.

MASSAGE / YOGA

Our front desk staff will be happy to suggest massage therapists, ostheopaths and yoga teachers and make appointments for you. Please note that these appointments are always to be paid on site and directly in cash.

POOL

The use of our saltwater pool is possible all year round, 24/7. Please make sure that other guests – especially between 10pm and 8am – are not disturbed by noise. In order to maintain the good water quality, we kindly ask you to refrain from using suntan oils and to always take a shower before using the pool. Please use a pool towel if you lie on the sunbeds. For safety reasons it is at no time permitted to jump into the pool. Be aware that the pool stairs might be slippery, please use handrails.
The use of the pool is always at your own risk.

SAFETY

Although we take all measures to ensure maximum security in the hotel, we recommend that you do not leave any valuables in the rooms unattended. We are happy to store small valuables or cash in the hotel safe for you. We cannot under any circumstances accept liability for the loss of valuables or other things left in the rooms.

SMOKING

Smoking is allowed in all outdoor areas. Due to Balearic legislation please make sure to maintain a security distance from all other guests of min. 2 meters while smoking.

Smoking in the rooms is strictly prohibited. In case of non-compliance, an additional cleaning fee of EUR 250.00 per room will be charged.

TAXI

Our front desk staff are happy to try to arrange taxis for you during the reception opening hours from 8am until 10pm. Outside these hours you can call Ibiza Radio Taxi at +34 971 333 333. Please note that only pick-ups for the airport can be pre-ordered and that the door bell at the entrance gate will not be answered during night hours between 11pm and 7am.

TIPS

If you were happy with the service provided by our team, they would of course be grateful if you express this with a tip. You are welcome to leave the tip in the tip box at the front desk when you make your final payment, it will then be divided accordingly among the employees. If you would like to specifically tip one or more team members, please let us know and we will distribute the tip according to your wishes.

WASTE | RECYCLING

In order to be able to recycle our waste as efficient as possible, we kindly ask you to place glass or plastic bottles as well as beverage cans next to the waste bin. Please only throw toilet paper into the toilets. Under no circumstances must hygiene or cosmetic tissues, tampons or sanitary towels be disposed of in the toilets. These do not decompose and can cause serious pipe blockages with all their unpleasant consequences.

WATER

As we refrain from using water bottled in plastic, we produce our own drinking water with a reverse osmosis system. You will find complimentary bottled drinking water in your room, which will be refilled daily.

WIFI

The wifi "Legado" is available to all our guests free of charge.
The access code is "agropopulismo".