All our rooms have air conditioning, which can be used for both cooling and heating. Please close the windows and doors when using it. The remote control is being thoroughly disinfected with every new check-in and is placed next to your bed.
BAR / SNACKS
Our bar – depending on season and weather located either in the main house or in the pool area – offers snacks (3pm–6pm) and refreshments. The bar is open daily from 9am–8pm. If you would like to have drinks for later, please let us know before we close and we can prepare them for you.
Our Continental Breakfast is included in the room rate and is served daily from 9am until 11:30am in the pool area from May to September if the weather is nice, otherwise in our restaurant in the main building.
If you require an early check out (before 9am), we ask you to talk to our reception / bar team to settle your bill the day before. If you would like to check out late, we will be happy to provide that if possible. Late check out is always subject to availability.
We take all measures to prevent a further spread of SARS-CoV-2 together with you. At the same time we would like to make your holiday as untroubled and pleasant as possible. Please find all our measures collected here.
Due to the unclear situation in connection with COVID-19 and the associated restrictions, we are currently unable to offer our Dinner4Friends.
If you need anything, please let us know. In case of emergency you can always call us at +34 690 96 73 83.
We see it as our duty to protect the environment by avoiding unnecessary water consumption. Bed linen and towels are changed on a regular basis after every third night - please leave the towels on the floor if you want us to change them earlier.
ICE BUCKET / BYO - CORKAGE FEE
All drinks from our drinks menu are cooled and served with ice if desired. If you bring drinks to the hotel and need ice, you can ask for an ice bucket (EUR 6,00) at the bar. Of course, it can also happen that you would like to enjoy your favorite wine that you have taken with you. We will gladly cool it down for you and serve it to you with wine glasses and an ice bucket (Corkage Fee EUR 15,00). Furthermore, we kindly ask you to refrain from consuming your own food and drinks in the pool or lobby area during bar opening hours.
MASSAGE / YOGA
Our reception / bar team will be happy to suggest massage therapists, ostheopaths and yoga teachers and make appointments for you. Please note that these appointments are always to be paid on site and directly in cash.
The use of our saltwater pool is possible 24/7. Please make sure that other guests - especially between 10pm and 8am - are not disturbed by noise. In order to maintain the good water quality, we kindly ask you to refrain from using suntan oils and to always take a shower before using the pool. Please use a pool towel if you lie on the sunbeds. For safety reasons it is at no time permitted to jump into the pool. The use of the pool is always at your own risk.
Although we take all measures to ensure maximum security in the hotel, we recommend that you do not leave any valuables in the rooms unattended. We are happy to store small valuables or cash in the hotel safe for you. We cannot under any circumstances accept liability for the loss of valuables or other things left in the rooms.
Smoking is allowed in all outdoor areas. Due to Balearic COVID-10 legislation please make sure to maintain a security distance from all other guests of min. 2m while smoking.
Our reception / bar team are happy to arrange taxis for you. If you prefer, you can call Ibiza Radio Taxi yourself at +34 971 333 333 or download their app "TAXI IBIZA". Please note that only pick-ups for the airport can be pre-ordered (unless you use the app).
If you were happy with the service of our team, we would of course be pleased if you express this with a tip. You are welcome to give this to the front desk when you make your final payment, it will then be divided accordingly among the employees. If you would like to specifically tip one or more team members, please let us know and we will distribute the tip according to your wishes.
WASTE | RECYCLING
In order to be able to recycle our waste as efficient as possible, we kindly ask you to place glass or plastic bottles as well as beverage cans next to the waste bin. Please only throw toilet paper into the toilets. Under no circumstances must hygiene or cosmetic tissues, tampons or sanitary towels be disposed of in the toilets. These do not decompose and can cause serious pipe blockages with all their unpleasant consequences.
As we refrain from using water bottled in plastic, we produce our own drinking water with a reverse osmosis system. You will find complimentary bottled drinking water in your room, which will be refilled daily.
The wifi "Legado" is available to all our guests free of charge. The access code is "agropopulismo".